Join Veeva as they advance their MedTech customers through the adoption of next-generation Commercial Solutions by building the services team for the industry. As a Service Delivery Lead, you will lead a team that excels in software implementation delivery, ensuring customer and employee success through hands-on and strategic initiatives. Cultivate a positive environment and drive new practices to support implementation excellence, partnering with global teams to provide the best outcomes.
The Executive Program Manager oversees the strategic direction and operational execution of the NamUs program. This role ensures the alignment of program objectives with organizational goals, manages cross-functional teams, and maintains high-level client relationships to ensure successful project delivery. The role involves managing a diverse team, compiling program statistics, and ensuring compliance with contractual obligations.
Manage a team of spirited Member Services Representatives, working alongside the Managers and Directors of Maven Operations Team. Play a pivotal role in building team culture and processes to ensure delivery of high quality, emphatic care to members along their family planning journeys. Problem-solve with team members and motivate others. Flexibility to work a variety of shifts during business hours, primarily Monday through Saturday, within Eastern U.S. time.